Enbridge - Where energy meets people

Protecting People & the Environment

Good working relationships between Enbridge and property owners and tenants along the pipeline right-of-way (ROW) are essential to the safety and reliability of our system.

Enbridge is serious about pipeline safety. This responsibility is shared by:

  • Enbridge employees, who work year-round to promote safe, reliable operations
  • local governments
  • community fire, police and ambulance services
  • utilities
  • contractors
  • landowners
  • tenants
  • neighbours


Preparedness means developing integrated response plans based on expertise, planning and teamwork.

  • Enbridge works with local fire, police and ambulance services so they have the information they need should a pipeline emergency occur.
  • Regular training exercises in select locations throughout the year keep Enbridge employees' skills fresh, and promote strong and effective coordination with local emergency responders.
  • Residents and neighbors along the ROW observe safety precautions and keep in touch to help prevent incidents.

Enbridge has an Emergency Response Program in place that will, as necessary, promptly and effectively shut down the pipeline, dispatch responders and take measures designed to protect the safety of the public, employees and the environment.

From the Ground Up

While our pipelines are buried underground along the ROW, we are always mindful of the potential environmental effects of our operations.

We make every effort to restore the land to its original condition and to protect the quality of the air and water that sustain us. We constantly monitor all of our activities and work to minimize our impact on the earth.

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Enbridge Companies

Enbridge Gas Distribution

Canada's largest gas distribution company. Serving 1.9 million customers in Ontario, Quebec and New York State.

Enbridge Gas New Brunswick

Enbridge Gas New Brunswick

Distributing natural gas to institutional, commercial, industrial and residential customers across nine New Brunswick communities.

Enbridge U.S.

Enbridge's U.S. operations - a leader in energy transportation in the Midwest, Mid-Continent and Gulf Coast regions of the United States.

Enbridge Energy Partners

A U.S. master limited partnership with oil and gas delivery assets.

Enbridge Income Fund Holdings

Enbridge Income Fund Holdings

Enbridge Income Fund Holdings Inc. (EIFH) is a publicly-traded Canadian Corporation that invests in low-risk energy infrastructure assets.

Enbridge Technology

Provides pipeline and natural gas distribution consulting and training services internationally.

Enbridge Energy Services

Committed to focusing on the constantly changing needs of commercial and industrial customers located in the Midwest.

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Emergency Contacts

Natural Gas Emergencies in Ontario

Enbridge Gas Distribution Customers
1-866-763-5427
(1-866-smelgas)

Pipeline Emergencies

CANADA:

Enbridge Pipelines Inc. (incl. Norman Wells Pipeline)
1-877-420-8800
Enbridge Pipelines (Saskatchewan) Inc.
1-888-420-4357
Enbridge Pipelines (Athabasca) Inc.
1-888-813-6844


UNITED STATES:

Upper Midwest
1-800-858-5253
Mid-Continent and Gulf Coast
1-888-650-8099
Offshore
1-877-548-1800